Berkeley Electric Cooperative offers a variety of ways to manage your account and make paying your electric bill more convenient. If you have any questions or suggestions please contact the office manager at your local district office.
Payments can be made on the SmartHub app 24 hours a day, 7 days a week at no additional charge. Payments are credited to your Berkeley Electric Cooperative account immediately after processing the payment on the website. Credit Cards, debit cards, and electronic check payments are accepted. You can also schedule payments up to 90 days in advance.
The minimum/maximum online payment amounts are between $10 - $1,000. Payments can also be made through the Smarthub portal on our website.
Please note that scheduled payments are not considered payment arrangements. Please contact your local district office directly to make arrangements.
Payments can be automatically drafted from your checking or savings account for the amount of your monthly electric bill. Payments are drafted on the due date each month so they are made on time, every time.
To sign up for bank draft, please log into our Smarthub payment portal.
Please note that accounts must have a ZERO balance before setting up bank draft.
Payments can be automatically drafted from your credit or debit card for the amount of your monthly electric bill. Payments are drafted on the due date each month so they are made on time, every time.
To sign up for credit/debit card draft, please log into your Smarthub account and visit the Auto Pay Program section.
Please note that accounts must have a ZERO balance before setting up credit/debit card draft.
Pay your bill with cash at any Moneygram location for an additional fee of $1.50. Payments made using this service are received immediately.
MoneyGram agent services are most commonly found at Walmart, Advance America, and CVS/Pharmacy. You can also go to www.MoneyGram.com to find additional locations in your area.
To pay using this service, you will need to use the Receive Code "15119" and you must have your Berkeley Electric Cooperative account number.
Payments can be made over the phone through the Co-op's Interactive Voice Recognition system (IVR) at 1-877-853-6731. A Berkeley Electric Cooperative account number and credit/debit card or checking information is all that is needed.
Please note - we do not accept live payments by a member service representative over the phone. Members must use the automated phone system. If you are asked to make immediate payment over the phone, please hang up and call your local district office with as much information as possible. Do not use a provided call back number.
Payments made at one of our kiosks are received immediately. Pay by cash, credit, debit or electronic check. Member account information can also be stored for future use at the kiosk.
Kiosks are located in the drive-thru lanes at our Moncks Corner, Goose Creek and Johns Island offices. An additional kiosk is located inside the St. Stephen IGA. (Open 7 am - 9 pm Mon.-Sat. / 8 am - 8 pm Sun.)
Payment can be made in person at any one of our conveniently located district offices. A minimum payment amount of $20 required for office transactions.
We apologize for the inconvenience but, in order to comply with payment card industry (PCI) guidelines, card payments are not accepted at drive-thru windows.