Effective Monday, September 14th, all offices of Berkeley Electric Cooperative will re-open to the public including our lobbies.
We ask all members who visit our offices to observe COVID-19 protocols for their safety and the safety of our employees. All members are requested to wear a face covering and maintain proper social distancing whenever possible.
As they have done throughout the pandemic, Berkeley Electric crews will continue to work in the field with increased health precautions. The cooperative asks members to maintain proper social distancing with crews to help ensure their safety and ability to provide reliable power.
NORMAL OPERATIONS TO RESUME
Effective Thursday, October 1st, the cooperative will resume normal business operations including applying late fees and disconnecting for non-payment.
We understand that COVID-19 may have caused financial hardship for many of our members. Please contact us as soon as possible to make payment arrangements, if necessary. We have several options available to serve our members. You may also qualify for financial assistance with paying your bill. Call the Trident United Way at 2-1-1 or visit www.sc211.org. Berkeley Electric maintains a list of additional assistance agencies on its website under Community Services.
OPERATION ROUND-UP SUSPENDED
Applications for Operation Round-Up have been temporarily suspended due to the COVID-19 pandemic. We realize the impact this has on members, however, given current social distancing guidelines, we would be potentially exposing both members and contractors to unnecessary risks since in-home inspections are required as part of the program. Please check our website and social media pages for updates in the coming weeks.
NEARLY $10 MILLION IN COVID-19 RELIEF
Berkeley Electric realizes the extraordinary impact that the novel coronavirus has had on our members. As a community-minded electric cooperative, Berkeley returned $9.8 million to its membership to help with the financial burdens resulting from the pandemic. This included the return of residential security deposits to qualifying members as well as the early distribution of $5 million in capital credits in June and July.